GCP Comprehensive Support


by Cloud Ace

Who is this Service Package for?

Given all the Services and Tools that Google Cloud Platform provides it can be quite hard to use it efficiently and to its full potential. We at Cloud Ace have experienced engineers who can you review your architecture, applications and anything else that you run on Google Cloud Platform, help you with technical problems and support you throughout your use.
In addition we offer you to pay in your local currency and give you a 3% discount on all GCP products!

What is this Service Package about?

GCP Migration support
Start using Google Cloud Platform. We help you get started and you can pay through our partner billing service in your IDR currency.
Get discounts for GCP services
In Cloud Ace, you have the opportunity to get discounts for services that use the Google Cloud Platform, making Google Cloud more affordable.
Over 90% safisfaction rate
Being a Google Cloud Premier Partner and working together with Google and customers for over 10 years we have a long track record of helping customers with GCP. Customers value and trust our expertise and professionalism.

Service Tiers

Choose from 3 service tiers depending on the level of service you need
bronze_logo silver_logo gold_logo
Pricing (per month) Rp 0
Limited offer!
15% of the billing 15% of the billing with min Rp 10 million
Contract Min 1 year Min 1 year
Payment in Local Currency
Service Hour Weekday from 9:00 to 18:00 Weekday from 9:00 to 18:00 Weekday from 9:00 to 18:00
Response Within 8 working hour Within 4 working hour Within 1 working hour
QnA Zendesk Zendesk & Phone Zendesk & Phone
The maximum number of Zendesk accounts that can be registered 1 3 5
Emergency Failure Response ✓ (Corresponding to standard time) ✓ (24 hours / 365 days)
Billing Service
Troubleshooting Give guidance E-mail
Technical Support
Resizing GCP Resource
Monitoring & Resource Analytic
User Access Provisioning
Backup & Restore
Security Setting & Control
Operating System Patching
Network Management
Other GCP & G Suite related service

Custom Options

Additional options are available depending on what you need. Use the form below to contact us, let us know what additional services you require and we will work out a custom plan that is tailored to you.

 

%d bloggers like this: