by Cloud Ace
Who is this Service Package for?
Given all the Services and Tools that Google Cloud Platform provides it can be quite hard to use it efficiently and to its full potential. We at Cloud Ace have experienced engineers who can you review your architecture, applications and anything else that you run on Google Cloud Platform, help you with technical problems and support you throughout your use.
In addition we offer you to pay in your local currency and give you a 3% discount on all GCP products!
What is this Service Package about?
GCP Migration support
Start using Google Cloud Platform. We help you get started and you can pay through our partner billing service in your IDR currency.
Get discounts for GCP services
In Cloud Ace, you have the opportunity to get discounts for services that use the Google Cloud Platform, making Google Cloud more affordable.
Over 90% safisfaction rate
Being a Google Cloud Premier Partner and working together with Google and customers for over 10 years we have a long track record of helping customers with GCP. Customers value and trust our expertise and professionalism.
Service Tiers
Choose from 3 service tiers depending on the level of service you need
 |
 |
 |
|
|---|---|---|---|
| Pricing (per month) | Rp 0 Limited offer! |
15% of the billing | 15% of the billing with min Rp 10 million |
| Contract | ╳ | Min 1 year | Min 1 year |
| Payment in Local Currency | ✓ | ✓ | ✓ |
| Service Hour | Weekday from 9:00 to 18:00 | Weekday from 9:00 to 18:00 | Weekday from 9:00 to 18:00 |
| Response | Within 8 working hour | Within 4 working hour | Within 1 working hour |
| QnA | Zendesk | Zendesk & Phone | Zendesk & Phone |
| The maximum number of Zendesk accounts that can be registered | 1 | 3 | 5 |
| Emergency Failure Response | ╳ | ✓ (Corresponding to standard time) | ✓ (24 hours / 365 days) |
| Billing Service | ✓ | ✓ | ✓ |
| Troubleshooting | Give guidance E-mail | ✓ | ✓ |
| Technical Support | ╳ | ✓ | ✓ |
| Resizing GCP Resource | ╳ | ✓ | ✓ |
| Monitoring & Resource Analytic | ╳ | ✓ | ✓ |
| User Access Provisioning | ╳ | ✓ | ✓ |
| Backup & Restore | ╳ | ╳ | ✓ |
| Security Setting & Control | ╳ | ╳ | ✓ |
| Operating System Patching | ╳ | ╳ | ✓ |
| Network Management | ╳ | ╳ | ✓ |
| Other GCP & G Suite related service | ╳ | ╳ | ✓ |
Custom Options
Additional options are available depending on what you need. Use the form below to contact us, let us know what additional services you require and we will work out a custom plan that is tailored to you.
