As AI adoption speeds up, one thing is becoming clear: the developer platforms that got you this far won’t get you to the next stage. While yesterday’s platforms were awesome, let’s face it, they weren’t built for today’s AI-infused application development and deployment. And organizations…

Across industries and disciplines, generative AI is transforming the way we work, from sparking new forms of creativity and revolutionizing customer experiences to unlocking hidden insights within complex data. At the same time, this revolution hinges on high-quality, well-governed, and accessible data. Data may be the…

Since 2018, when Google Cloud launched Contact Center AI, Google Cloud has helped thousands of organizations deliver better experiences to millions of their customers and employees through AI-powered features. Now, as new generative AI capabilities are demonstrating increasingly larger value for customer service operations, Google…

It’s been less than six months since Google Cloud Next, and the pace of innovation across industries has been nothing short of extraordinary. Google Cloud are proud of Google AI leadership and differentiation as we continue pushing the technology frontier for Google customers. From launching more…

It’s been amazing to see the impressive things customers are doing with generative AI and agents. Less than three months ago, Google shared 101 real-world gen AI use cases from the world’s leading organizations. Since then, to enable businesses to roll out compelling AI agents faster,…

Generative AI is transforming the way we interact with technology. Google Cloud Applied AI Engineering team has shaped the design and development of generative AI solutions for Generative AI for Marketing, Customer Experience Modernization, and Open Data QnA (NL2SQL), among others. Throughout this process, Google have gained valuable…