Documents, physical or digital, contain a goldmine of information—assuming all that data and content can actually be leveraged to help employees to do their jobs. Internal IT and content management teams have long sought to provide knowledge workers with the ability to interact with a…

Intro As enterprises race towards building and deploying generative AI applications, there are many open questions about how to design the end user experience of these applications to take advantage of this powerful technology, while avoiding its pitfalls. The Cloud AI and Industry Solutions team…

Trained on an enormous corpus of publicly available data from a broad range of topics, large language models (LLMs) are powerful in many ways but can be improved in other areas. Due to the size of the training data, it can be resource-intensive to train…

To stay competitive, organizations need to quickly build applications that can automate workflows, improve productivity, and connect with customers. Recent innovations in AI are further democratizing no-code application development, allowing businesses and organizations to see a greater impact. In Forrester’s January 2024 Total Economic Impact study of…