The challenge
- Limitations of On-Premises Systems: The bank operates on a partnership model trying to scale and grow
- Slow Infrastructure Setup: It could take up to two full weeks just to set up new servers and tech infrastructure
- Manual IT Operations: The IT team spent too much time manually monitoring the system's performance, checking for security issues, and intervening whenever technical problems popped up.
What we did
- Facilitated Cloud Migration: Partnered with the Google Cloud Account Team to support CIMB Vietnam's seamless migration to Google Cloud.
- Provided End-to-End Support: Delivered comprehensive, "one-stop support" that covered everything from initial cloud architecture and implementation design to final execution.
- Ensured Operational Excellence: Handled ongoing cloud operation and maintenance to keep the banking infrastructure highly reliable and secure.
- Enabled Platform Modernization: Helped modernize CIMB Vietnam's digital banking platform, empowering the bank to dynamically scale its services on demand, particularly during peak transaction periods.
"Before migrating to Google Cloud, provisioning new infrastructure could take up to two weeks. Now, with GKE Enterprise and Compute Engine, we can do it in just 15 minutes, giving us the confidence to handle spikes in customer activity without disruptions."
Rachel Nguyen, CTO/CDOThe results
- 30% lower infras management time and Freeing teams to focus on innovation & growth
- Cuts 70% manual security monitoring and Allowing IT teams to focus on higher-value tasks
- Accelerates server provisioning by 80–90%, reducing setup time from 2 weeks to just minutes
- Lowers monthly cloud costs by 5–10%, optimizing infrastructure spending